Medium Dealerships
19 100 List Ranking
DCH Millburn AudiMaplewood, NJ
DCH Millburn Audi
Motherís Day celebration with Vanessa Robinson

Dealership Group: DCH/Lithia Motors

General Manager: Alfred Khouri

Full-time employees: 52

2014 new-vehicle sales: 1,105, up 2%

2014 used-vehicle sales: 550, up 13%

Cool perk: iPads for Audi-certified techs and sales reps

Employee benefit: Department victory dinners

Khouri on a change made in response to staff request: "We added massage chairs in the service waiting area. The staffer who suggested it was rewarded with a one-day pass for two to a spa."

Khouri on hiring: "We prefer hiring from outside the auto industry. Candidates usually come in with a high level of enthusiasm, and it minimizes the import of automotive bad habits."