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What bugs consumers at dealerships?

A small percentage of car shoppers say negotiations over prices and terms could be handled better, and even fewer feel that way about the presentation of F&I products.

UPDATED: 6/20/18 3:43 pm ET
GM Financial resumes payment reporting after 5-month hiatus

GM Financial customers were thrust into a state of uncertainty from January through May after the lender stopped reporting payment information to credit bureaus because of...

AutoFi's financing platform expands to send deals through BDC

Dealerships using AutoFi can now construct deals to send to customers, but at least one dealership is taking the platform much further, integrating the tool into its...



Ally to pay $19.7 million to settle class-action suit

Ally Financial has agreed to pay nearly $20 million to settle a class-action lawsuit accusing the lender of charging customers fees outside their lease-to-own agreements.

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UPDATED: 6/20/18 3:43 pm ET
GM Financial resumes payment reporting after 5-month hiatus

GM Financial customers were thrust into a state of uncertainty from January through May after the lender stopped reporting payment information to credit bureaus because of problems following a systemwide technology upgrade. By the end of June, reporting for all affected customers is expected to be up to speed.

What bugs consumers at dealerships?

A small percentage of car shoppers say negotiations over prices and terms could be handled better, and even fewer feel that way about the presentation of F&I products.

The tech effect

A tech-driven auto retailing transformation is inevitable, but what that transformation will look like, and how the industry will get there, is less predictable.

Ex-dealer launches buying, financing app

After decades in the brick-and-mortar world as a dealer, Rod Buscher launched Blinker, a mobile app for customers looking to buy, sell or refinance used cars without visiting a dealership.


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