Access F&I
Your one-stop shop for finance & insurance news and education.

Hendrick gets docuPAD, revamps training

Hendrick Automotive Group uses docuPAD to improve training for its F&I managers.

5 public groups raise F&I profit per vehicle

Five of the six public new-vehicle dealership groups improved average F&I gross profit per vehicle in the second quarter, driven primarily by F&I training efforts, growing...

Chicago police warn dealers of auto fraud epidemic

A flood of vehicles obtained fraudulently and shipped to metro Chicago has prompted police to warn dealers nationwide to exercise extra diligence in verifying the identity of...

JACKIE CHARNIGA

Selling service contracts after the vehicle sale is a winner

Selling service contracts post-transaction to customers can be a lucrative profit booster, F&I experts say.

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5 public groups raise F&I profit per vehicle

Five of the six public new-vehicle dealership groups improved average F&I gross profit per vehicle in the second quarter, driven primarily by F&I training efforts, growing F&I product penetration and increased retail sales.

Floorplanning revenue dries up as rates rise

Floorplan expense in the United States flipped to a cost this year for the first time in eight years. Dealers all knew the low-interest-rate environment wouldn't last forever. Now they are exploring ways to mitigate the cost.

To remedy negative F&I reviews, call the customer

Managing negative reviews is vital to maintaining a dealership's reputation, and the F&I office needs to be especially vigilant, given how difficult it is to resolve an issue once a deal has been closed, experts say.


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