In a battle between two dealership vendor giants, Cox Automotive is suing CDK Global for anticompetitive business practices. CDK and Reynolds and Reynolds, which Cox called a co-conspirator but is not a party to the suit, have colluded to eliminate competition in dealership data integration, the federal lawsuit said.
It took a while for Honda to recognize the scope of its problem with bad Takata airbag inflators, but since it did, the company has led the way in finding affected vehicles and getting their owners to come in for repairs.
Clint Newell says manufacturers need to address problematic dealerships individually, rather than react with 'broad-brush' policies that impact the entire retail network. The veteran Oregon dealer says while automakers have made significant strides in areas such as vehicle distribution and product mix, some factory programs are reducing retailers' fixed coverage ratios.