Letters

Don't ignore service customers

What am I, chopped liver? Don’t service customers put money in the till also?

Tech shortage overstated

As a service technician, I agree that we need younger talent entering the industry.


Respect is key to avoid blame game

One can feel the stress inherent in the franchise system -- stress that is certainly felt by manufacturers but especially by dealers.

MORE LETTERS EDITORIALS COLUMNISTS BLOGS
LETTER TO THE EDITOR
Where are all the other mandates?

In public health, the Centers for Disease Control and Prevention do not prescribe, under threat of penalty, a date by which pharmaceutical companies shall produce a drug to immunize against a certain disease. With cars, it's different.

LETTER TO THE EDITOR
Let’s continue Mallon’s work

If there was ever a dealer you could call Mr. NADA, it was Bob Mallon, and I cannot begin to count the times I have repeated to myself his famous phrase, “in perpetuity.”

LETTER TO THE EDITOR
Drivers who text must be stopped

A “textalyzer” is a great idea. The state police are either not able, or just aren't interested in, cruising the interstate roadways to ticket texters.

LETTER TO THE EDITOR
Nissan workers don't want UAW

I have worked for Nissan Canton for 14 years. I went there for better pay and benefits. From day one, the UAW has been trying to get their greedy hands in the door.

LETTER TO THE EDITOR
Leather or not? Be transparent

Even as the industry is in the midst of a revolution in driveline options, technology and safety features, one important vehicle constant is the interior surface material options.

LETTER TO THE EDITOR
Facilities should match the market

The mistake manufacturers make is they don't allow market-appropriate facilities. What makes sense in a major market can be a financial death sentence in flyover country.

LETTER TO THE EDITOR
Hyundai: NFL deal has been a success

The Automotive News article "Hyundai's False Start" published in the July 10 issue did not provide a balanced look at Hyundai's NFL partnership. Our marketing strategy has evolved for the modern shopper.

LETTER TO THE EDITOR
Germans build here,
 take profits home

Most of the German automakers' engineers work and live in Germany and all the profit they accumulate from Americans goes back to their home country.

LETTER TO THE EDITOR
Store upgrades 
make a difference

There is a correlation between a fresh, image-compliant facility and client/employee satisfaction, which results in measurable higher performance.

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