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As interest rates rise and many captives and their automaker parents dial back on auto loan and lease subvention, Hyundai is focusing on the best customer experience rather than the lowest price.
In his first year as Ford Credit CEO, David McClelland has focused on dealer relationships, fintech solutions and affordability.
Despite the stigma surrounding the F&I manager role, most consumers surveyed find the F&I process to be transparent.
When selling F&I products, put the payments -- and the products -- into the context of consumers' daily lives, says F&I trainer Gerry Gould.
McGeorge Toyota in Henrico, Va., is saving transaction time, adding convenience for customers who don't want to visit the dealership.
Affordability has been one of the biggest F&I buzzwords of the last few years. But as interest rates and monthly payments continue to rise, affordability will likely come under threat.
A decade after the recession, delinquency rates have dipped lower than 2008 levels as credit scores for auto loan borrowers consistently rise, TransUnion said.
Increasing demand for used vehicles, concern over potential tariffs and tightening supplies are causing used-vehicle prices to strengthen instead of taking their normal summer dip.
The company plans to better integrate its more than a dozen unique brands as it combines services under one Cox Automotive umbrella.
As used-vehicle sales rise and new-vehicle sales decline, AutoNation's F&I profit per unit will likely hold steady.
As interest rates rise, some dealership groups may consider implementing a hedging tool called a swap to keep payments manageable.
Floorplan expense in the United States flipped to a cost this year for the first time in eight years. Dealers all knew the low-interest-rate environment wouldn't last forever. Now they are exploring ways to mitigate the cost.
Four of the six public dealership group peers are feeling a new-vehicle profit margin squeeze driven by BMW and Honda.
AutoNation's net income and revenue rose in the second quarter, primarily on gains in its used-vehicle business.
While new-vehicle sales are flattening and margins are tighter, used-vehicle sales are making up the difference.
Group 1 Automotive's gross profit and revenue climbed in the second quarter, driven primarily by improvements in the used-vehicle business. Operations in the U.K. also helped.
If you represent a city that wants to improve its transportation system and find ways to forge partnerships with local businesses, what better way to figure out the next steps than to visit other cities that are models for the future of transportation?
Here's a conundrum for society: History has shown that the more we use computers and automation for common tasks, the fewer jobs there are for people.
Imagine a city that tracks driver behaviors -- watching them speed up too quickly, brake hard, turn sharply -- not to hand out fines but in an effort to make its streets safer. Imagine that city is Chicago.
A work-study program started 2013 by Columbus State Community College and Honda has grown into a job feeder for the automaker's Marysville plant.
As vice president of business development for Tesla, Diarmuid O'Connell led the automaker's state-by-state battle to sell its vehicles through factory-owned stores. Today, O'Connell hopes to innovate another part of auto retail: vehicle financing.
F&I stars may come from unlikely places.
In her fifth full month working at the store, the dealership reached its highest unit sales volume in more than a year. She improved lead conversion to 21.6 percent by April, up from 12.6 percent for all of 2017.
Turned a dealership around during the recession and won Best Dealership To Work For after building a team from scratch
In one year, improved dealership operations enough to win AutoNation's operational excellence award, given to AutoNation's top two general managers for each brand
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