Our Staff

Melissa Burden

Retail reporter
Address: 1155 Gratiot Ave.
48207-2997 Detroit, Mich.
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Phone: 313-446-1637
E-Mail: mburden@crain.com
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Recent authored articles

Real-world scenarios reinforce behavior

The Association of Finance and Insurance Professionals certifies F&I personnel in areas of ethical decision-making.

Volvo dealers in California revolt against subscriptions

As Volvo prepares a new and improved version of its Care by Volvo subscroption service, California hears the grumbling of dealer protests.

One-person, one-price strategy aids ethics

The transparency of a one-person, one-price approach lends itself to a more ethical culture, said some dealers who have made the switch.


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