VW's Diess on U.S.: We didn't listen enoughNov. 12
How do you explain VW's struggles in the United States, where the brand once reigned as import champion? New CEO Herbert Diess says the German company was out of touch with the U.S. market. Handing authority to Long Island native and former Audi U.S. boss Scott Keogh will mark a big step toward a comeback.
Volvo Cars CEO on trade spats, 'humbling' lessons from TeslaNov. 26
Chinese-owned Volvo Cars has been transformed in recent years under CEO Hakan Samuelsson. It's revamping its product lineup, securing roots in the U.S. and making a big push into electrification with lessons from Tesla. And despite new trade friction, Samuelsson expects Volvo to post its fifth straight year of record global sales in 2018.
New Honda boss on joining the auto business, avoiding incentives, staying in Calif.June 4
American Honda's new automobile division chief, Henio Arcangeli Jr., has spent his first six months on the job meeting ambitious dealers, balancing supplies of the Accord and CR-V and keeping a tight rein on spiffs at a company where the bar is high.
Chinese dealers aim to learn from, invest in U.S. dealership groupsDec. 10
As new-vehicle sales cool in China, dealers are turning to their highly-respected U.S. counterparts to learn how to create additional revenue streams in stores while preparing for potential investments in the American market.
Why more dealerships are speaking 'everybody's language'June 11
Mercedes-Benz of Novi in suburban Detroit is one of a growing number of U.S. auto retailers touting multilingual staffers who can effectively communicate with an increasingly diverse customer base. The effort to remove language barriers is changing the way the store hires talent, enhancing the buying process and improving the dealership's bottom line.
How subscriptions spice up the auto retail experienceAug. 13
A member of Prime Motor Group's vehicle subscription program in suburban Boston can move a kid to college with a Ford pickup and 'flip' to a Porsche for a night on the town within a matter of hours. That variety is one reason why Prime CEO David Rosenberg and other retailers across the country believe subscription services can be a viable alternative for customers who favor flexibility over buying or leasing a vehicle.
Rising retailers refuse to take no for an answerJuly 16
Immerse yourself in the automotive industry and adapt to change. Those are two of the career tips from the 2018 40 Under 40 retail class. In this video report, see how four honorees are opening closed doors, learning by teaching others, embracing new trends and empowering women at dealerships.